In this tutorial, we will review the main features of your membership database (aMember).

Login

When you try to access members only resources, you will be presented with this login window.

1. enter your username as you chose it when you registered. (no space, and all lowercase.)
2. enter your password
3. if you forgot your password, enter the same email address you registered with
4. if you are NOT registered, you can register and purchase courses right here.
5. please "friend us" in Facebook.

Main Page

This is your account/membership information page.

1. Active Subscriptions: these are your 'active' subscriptions. the courses your purchased or signed on for. It also shows you the expiry date. Remember that if you are running out of time, you likely qualify to have an extension to your account just by asking.
2. Active Resources: these are the links to the pages to access the courses, or content you purchased.
3. Unsubscribe from all e-mail messages: if you do not want to receive emails from us anymore, just unsubscribe here. Our emails are infrequent and usually have to do with system upgrage or maintenance issues, and special offers for members only.
4. Useful Links: you can logouht from here, and edit your profile information or change your password.

Add/Renew Subscription

Add/Renew Subscription

User Agreement

User Agreement

Please take a minute to read this. And then agree to it.
CLick next to continue.

Payment History -your subscriptions

Payment History -your subscriptions

Here you can review your payments and download a copy of your invoices

Edit Profile

Edit Profile

Although you cannot change your username, you can change the way your name appears in the system and/or your passord

Affilaite Info

Affilaite Info

If you have a web site, you can promote our courses and make some money. A very generous commission is paid to our affiliates, why don't you become one? If you are a small brokerage, this is also a way for you to get some money back for your purchases.

Helpdesk

Helpdesk

If you have any kind of technical issue, you can create and monitor a support ticket here.
1. you can sort your tickets by selecting of these statuses.
2. you can open a new ticket here
3. click on the link here to open the ticket
4. here is the ticket number - you would also have received this by email

Helpdesk 2

Helpdesk 2

Here's a sample conversation, all conversation will be sent to you by email
1. the ticket number
2. you can close the ticket here, reply to the webmaster (like an email system)
3. your original comment when you created the ticket
4. the reply from the webmaster that is working on your ticket

 

Helpdesk 3

Helpdesk 3

1. you can re-open the ticket if the issue was not resolved
2. more information on how to reach us for emergency support.